![]() If you have any questions, please feel free to contact us. If the shipment is misplaced or broken on its way back to us, you must follow up with the shipper to resolve your claim. We strongly recommend that you use a shipper with a dependable tracking system for your return, such as FedEx or UPS. If you have not received a return form within 48 hours of your request, please contact customer service. When returning stock items of your choice, please include a copy of the complete return form. You must pay return shipping, and once the merchandise has been received and evaluated, you will be refunded the cost of merchandise less any applicable fees and shipping charges. Our Customer Service department will evaluate returns due to damage, defective product, or wrong item shipped. Any warranty claims beyond the Essential Art Products return period must be submitted directly to the manufacturer. Please email us at for details and a return address.Įssential Art products does not guarantee any product beyond original manufacturer warranty. Kids concentrate attention will be well trained through finishing the scratch paper. They will be attracted by the delightful scratchboards and busy with it joy. Essential Art Products does not accept liability for returns that arrived to us damaged.Ĭertain items may be subject to a 20% restocking fee. Vinlon Scratch Paper Mini Art Notes Its a funny and innovation toy for kids, also a very good way to train kids hands-in skills, intelligence development. This includes but is not limited to attempted repairs, removal and/or installation of parts not included in the original item purchased.Īlways ship your returns via an insured carrier such as UPS or FedEx. Any item that has been altered in any way from it's original condition is automatically void of its Essential Art Products and manufacturer warranty. Please also include a note indicating the reason for your return. Products returned without an RMA will not be accepted.Īll returns must be accompanied by an original packing slip, in new condition, and in their original boxes. Please email for an RMA number before returning any products. The return/exchange must be post-marked within 14 days of when the request is approved.Įssential Art Products will exchange or refund any product returned to us within 30 days, excluding gift certificates and special ordered items. ![]() Scratch paper is low-quality paper you keep around to jot notes or sketch on. ![]() This information will generally arrive within 24-48 hours. There is a practical difference, but I wouldnt call it major. If a return or exchange is required for any reason, please contact Essential Art Products Customer Service within 14 days of receiving your order to receive detailed information on how to return the order and to receive a mailing address for returns/exchanges. Essential Art Products’ guarantee policy states that if you are not totally satisfied with the quality of the merchandise you purchase, you are owed a complete replacement or refund.
0 Comments
Leave a Reply. |